Terms of service
Last updated: 29 July 2026
1. Who we are
Paruthie is a Malaysian fashion retailer. These terms govern your use of the Paruthie mobile application, our website, and the Paruthie Rewards loyalty programme (together, the "Services"). By creating an account or using the Services, you agree to these terms. If you do not agree, please do not use the Services.
2. Your account
You must provide accurate information when registering and keep it up to date. You are responsible for keeping your credentials confidential and for everything done under your account. One account per person. You must be at least 18 years old, or have the consent of a parent or guardian, to hold an account.
3. Paruthie Rewards points
Points are earned on qualifying purchases in-store and online, at the rates shown in the app. Points are reflected in your account within 24 hours of a completed purchase. Until then, a purchase may appear as pending or may not yet be visible in your points history. Points have no cash value, are not transferable, and cannot be sold or exchanged outside the programme. Points may expire according to the schedule published in the app; expiring balances are shown on your loyalty page. We may adjust or revoke points credited in error or obtained through fraud or abuse. The programme's earning rates, tiers and benefits may change; material changes will be announced in the app before they take effect.
4. Vouchers
Vouchers redeemed with points carry the conditions shown at redemption — minimum spend, validity period, tier requirements and where they can be used. Each voucher is single-use, cannot be exchanged for cash, and is not reinstated once used or expired, except where the failure was ours. Points spent on a voucher are not refunded if the voucher lapses unused.
5. Referrals
Referral rewards are credited when the invited friend registers with your code and completes the qualifying first purchase shown in the app. Self-referrals, bulk or automated invitations, and other abuse of the referral programme may result in rewards being revoked and the account suspended.
6. Purchases
Prices are in Malaysian Ringgit (RM). Product availability is not guaranteed until an order is confirmed. Returns and refunds are handled under the returns policy shown in the app at the time of purchase. Nothing in these terms limits your rights under the Consumer Protection Act 1999.
7. Acceptable use
You agree not to interfere with the Services, attempt to access other customers' accounts or data, submit falsified receipts, scrape or harvest content, or reverse engineer the app except where the law permits it.
8. Closing your account
You may delete your account at any time from the app's Account page, or at this page. Deletion is scheduled with a grace period of 14 days, during which you can change your mind by signing back in; after that, your account, points balance and unused vouchers are permanently removed. We may suspend or close accounts involved in fraud or serious breaches of these terms.
9. Liability
The Services are provided with reasonable skill and care, but we cannot promise they will always be uninterrupted or error-free. To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of the Services. Nothing in these terms excludes liability that cannot be excluded under Malaysian law.
10. Changes to these terms
We may update these terms from time to time. The date above shows the current version; material changes will be announced in the app. Continued use of the Services after a change takes effect means you accept the updated terms.
11. Governing law & contact
These terms are governed by the laws of Malaysia, and disputes are subject to the jurisdiction of the Malaysian courts. Questions about these terms: support@paruthie.example.